Shipping policy

Australian Shipping

• Free Shipping: On orders over $55.
• Flat Rate Shipping: $6.50 for orders under $55.
• Express Shipping: Available for a flat rate of $10.

We use Australia Post for shipping. To check delivery times, use the postcode 3175 here: Australia Post Delivery Times.

For any questions or special requests, please contact us at hello@ultraviolette.com.au.

Redelivery Fee: $10 if your order is returned due to:

• Incorrect address entered at checkout.
• Not picking up your package from the post office or courier depot.

International Shipping

We currently ship to New Zealand.

Standard Service (AusPost)

• Tracked (not insured), ships via Australia Post and your local mail carrier.
• Cost: $15 (5+ business days).
• Note: Ultra Violette is not liable for delays. If a package is lost, the customer is responsible for redelivery fees.

Customs: International shipping does not include taxes, duties, or fees imposed by your country. You are responsible for any customs charges. We declare the full value of the product(s) and mark them as “merchandise,” even for gift orders.

For more information or special requests, please email us at hello@ultraviolette.com.au.