To our UV community -
Ava & Bec here
As a sunscreen brand, our responsibility has always been to prioritise your safety, protection and skin health above all else. It remains the basis for every decision we make, which is why when you heard from us last, we made a commitment to you that we would continue to investigate a concerning discrepancy in SPF testing results of our Lean Screen.
Before we go further, we want to make it clear that this only concerns the performance of Lean Screen. Additional testing on all Ultra Violette products has reinforced our confidence in the rest of our line.
We had multiple, independent labs conduct new tests of Lean Screen. This week, we received results from those tests that demonstrated significant and, candidly, atypical variability. Across eight different tests, Lean Screen has now returned SPF data of 4, 10, 21, 26, 33, 60, 61, and 64. That wasn’t good enough for us, and it isn’t good enough for you.
Given this pattern of inconsistency in testing, we have decided to withdraw Lean/Velvet Screen from the market, effective immediately. Purchases of this product will be eligible for a refund and a product voucher, regardless of where it was purchased. Please click HERE to claim your refund.
We are deeply sorry that one of our products has fallen short of the standards we pride ourselves on and that you have come to expect of us.

Here’s what we’re doing:
- Unlike the majority of our range, Lean Screen was created by a third-party manufacturer and was the only sunscreen they made for us. We will no longer be making any SKINSCREENS™ with that manufacturer
- We are working with a new and wider network of testing facilities that have been BIPEA-audited and independently vetted, and we are no longer working with the original testing laboratory of Lean Screen
- Every new Ultra Violette product will be SPF tested at a minimum of two different independent labs prior to launch
- We’ve increased the frequency of retesting to 18 months, using off-the-shelf market samples, and will continue to take immediate action if we see any discrepancies
- As mentioned above, both refunds and product vouchers will be issued to Lean Screen customers
Trust is built and rebuilt over time, and we know we have work to do.
Thank you to those who have so generously contributed their knowledge, expertise and support throughout this process. And to our customers and community, thank you for your patience, care and support – we’ve never taken it for granted, and we will continue to earn it.
Ava and Bec
Co-founders, Ultra Violette